Has anyone ever added Virtual Agent to not ServiceNow portal sites (sp/esc)?

[Daichi Ishikawa]

I'm developing ServiceNow Virtual Agent (VA).

I'd like to add VA launcher to ServiceNow Forms windows or 3rd-party websites like SharePoint Online, not ServiceNow portal sites like Service Portal (sp) or Employee Center (esc).

Have anyone ever achieved that? If you can, please share your window, I want to see the output image.

Any help would be greatly appreciated!!

Thank you!!

[Maik Skoddow · Accepted solution]

Hi @Daichi Ishikawa 

yes, what you are looking for can be achieved.

Please follow the instructions on https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/administer/virtual-agent/task/... 

Maik

[Daichi Ishikawa]

@Maik Skoddow 

Thank you for your quick reply!

Perhaps this is customization, so I'm considering if I have to do or not.