How to apply Condition field on Custom Greeting and Setup

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‎02-27-2021 02:15 AM
Hi all,
Anyone been working on the new "Custom Greetings and Setup" yet with Quebec? Just wondering if anyone has gotten this working correctly.
What I'm encountering now, is when I setup a new Custom Greetings and Setup record, it's always being used. Even if I add an incorrect portal in the condition, it's still being used on SP portal, ISC portal, etc..
See this for example, an incorrect portal:
Though on SP, ISC, etc, it's still being applied:
While on ISC, the settings are:
Any ideas?
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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‎08-01-2022 06:21 AM