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How to change placeholder text "Please type your request" in virtual agent user input box.

Do Thanh Yen
Tera Contributor

Hello Community,
I want to change the placeholder text "Please type your request" to "Press show me everything" in the user input box and make the user input box read-only.

DoThanhYen_0-1685436897134.png

Any help would be greatly appreciated.
Thanks!

1 ACCEPTED SOLUTION

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

You could change the phrase by updating the UI Message concerned (or adding a UI Message if it does not yet exist).

 

01.png

02.png

 

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

View solution in original post

7 REPLIES 7

Thanks - not sure how I missed that 🙂

Mark Roethof
Tera Patron
Tera Patron

Any luck on this?

 

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

User517509
Tera Expert

Hello Do Thanh Yen,

 

What did you change to make it read-only?