How to change placeholder text "Please type your request" in virtual agent user input box.

Do Thanh Yen · ‎05-30-2023

Hello Community,
I want to change the placeholder text "Please type your request" to "Press show me everything" in the user input box and make the user input box read-only.

Any help would be greatly appreciated.
Thanks!

Mark Roethof · ‎05-30-2023

Hi there,

You could change the phrase by updating the UI Message concerned (or adding a UI Message if it does not yet exist).

Kind regards,
Mark

View solution in original post

Keszia · ‎12-03-2023

Thanks - not sure how I missed that 🙂

ganeshnunsa · ‎04-15-2026

My VA is showing the message as "Please Type Your Request" but i didn't see any key or message on the sys_ui_message table

Mark Roethof · ‎05-31-2023

Any luck on this?

Kind regards,
Mark

User517509 · ‎03-14-2024

Hello Do Thanh Yen,

What did you change to make it read-only?