How to update search placeholder text in ESC portal after enabling Now Assist for Virtual Agent?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11 hours ago
Hi,
I have recently enabled Now Assist in Virtual Agent skills in my instance. After that, I noticed that the search bar placeholder text in the ESC portal changed to:
"Ask Now Assist for help or search"
I would like to update/modify this placeholder text to something more custom for our users.
I have already checked sys_ui_message and tried cache.do, but that doesn't seem to apply here.
Could anyone guide me on:
1. Where this placeholder is being controlled in the ESC after Now Assist is enabled?
2. Whether it is configurable from the Search Application/ Search Profile settings?
Thanks in advance for any pointers.
0 REPLIES 0