how to change text for end conversation button on virtual Agent

[Kamer Taj]

Hi Team,

How to change on hover text for end conversation button on virtual Agent

[Kamer Taj]

Hi Mark,

Sure definitely.

Please provide me details/URL where I can go and access

[Kamer Taj]

Hi Mark,

I changed but it is not working 

[Mark Roethof]

Well don't change the Key, only the Message.

See the image I posted earlier.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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[Kamer Taj]

Hi Mark,

I modified still i have same issue.

[Mark Roethof]

Is this the only UI Message which exists in your instance, with key "End Conversation"? Can you double check.

As you can see from my screenshots, I quickly updated the English record, and immediately it works.

Don't think it is necessary for UI Messages, though you could also perform cache.do.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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