how to change text for end conversation button on virtual Agent

Kamer Taj
Mega Expert

Hi Team,

How to change on hover text for end conversation button on virtual Agent

1 ACCEPTED SOLUTION

Mark Roethof
Tera Patron
Tera Patron

So I did some thinking, tried to reproduce, and...

If I try this on a clean New York instance, than the I18N Internationalization plugin (com.glide.i18n) is not active. If you activate this + the UI Message as mentioned... working!

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

---

LinkedIn
Community article list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

View solution in original post

21 REPLIES 21

System Localization > Enable I18N Debugging or sys.scripts.do?action=run_module&sys_id=24218d20c3031100c409fd251eba8f52

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

---

LinkedIn
Community article list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Hi Mark,

I checked,It is not coming from UI message.

Oke from what then?

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

---

LinkedIn
Community article list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

If I reproduce on New York, MSG is shown:

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

---

LinkedIn
Community article list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Mark Roethof
Tera Patron
Tera Patron

So I did some thinking, tried to reproduce, and...

If I try this on a clean New York instance, than the I18N Internationalization plugin (com.glide.i18n) is not active. If you activate this + the UI Message as mentioned... working!

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

---

LinkedIn
Community article list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn