how to change text for end conversation button on virtual Agent

[Kamer Taj]

Hi Team,

How to change on hover text for end conversation button on virtual Agent

[Mark Roethof]

Hi there,

Can you share a screenshot of what you mean?

Is it already a text which you can update using the UI Messages?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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[Mark Roethof]

For example, does it concern:

If so: UI Messages.

Result:

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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[Kamer Taj]

Hi Mark,

Yeah exactly same...

Thank You

[Mark Roethof]

Your welcome.

If more questions on this topic, yesterday I hosted the Virtual Agent Academy webinar which covers this. So keep an eye-out for the YouTube recording, I suspect it will be published on YouTube in the comming days.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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