how to change text for end conversation button on virtual Agent

[Kamer Taj]

Hi Team,

How to change on hover text for end conversation button on virtual Agent

[Mark Roethof]

System Localization > Enable I18N Debugging or sys.scripts.do?action=run_module&sys_id=24218d20c3031100c409fd251eba8f52

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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[Kamer Taj]

Hi Mark,

I checked,It is not coming from UI message.

[Mark Roethof]

Oke from what then?

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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[Mark Roethof]

If I reproduce on New York, MSG is shown:

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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[Mark Roethof · Accepted solution]

So I did some thinking, tried to reproduce, and...

If I try this on a clean New York instance, than the I18N Internationalization plugin (com.glide.i18n) is not active. If you activate this + the UI Message as mentioned... working!

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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