how to change text for end conversation button on virtual Agent

Kamer Taj · ‎08-26-2020

Hi Team,

How to change on hover text for end conversation button on virtual Agent

Mark Roethof · ‎08-26-2020

So I did some thinking, tried to reproduce, and...

If I try this on a clean New York instance, than the I18N Internationalization plugin (com.glide.i18n) is not active. If you activate this + the UI Message as mentioned... working!

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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Kamer Taj · ‎08-26-2020

Hi Mark,

I do activated Plugin and tried but still its not working.

Harsha M V · ‎07-08-2022

Hi @Mark Roethof ,

How to change the Support Options label name.
Please see below screenshot