how to change the display value inside Virtual Agent without changing the display value on the table

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Not applicable

Is there an option inside Virtual Agent to change the display value of a table without changing the display value inside the table's configuration?????

It's now showing the number field and I want it to show another field, but I cannot change the display value on the table's configuration.

 

I tried to use the Default Value but got no success.

LeonardoMirand_0-1699573883176.png

 

1 REPLY 1

Vinuthna
Tera Expert

I don't think there is an option in the virtual agent, but you can create a hidden field in the table and show that field's value in the virtual agent without actually changing the display value on the table configuration.