Solved: how to convert date format to dd-mmm-yyyy in virtu... - ServiceNow Community

Hi Team,

I have a requirement to display date into DD-MMM-YYYY format in email notification from virtual agent.

By default it is giving YYYY-MM-DD.

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1 ACCEPTED SOLUTION

Hi Kamer,

I tried this code and working fine for as per your requirement what i understood.Please find the below code snippet

var startDate = vaInputs.start_date; // start_date is input control name
var df = 'yyyy-MM-dd';
var gdt = new GlideDateTime(startDate);
gdt.setDisplayValue(startDate.df);
var localedt =gdt.getLocalDate();
var getStart= localedt.getByFormat('dd-MMM-yyyy');

output:

input from user:2020-03-30

output:30-Mar-2020

Hope this is helpful and please mark if you find the appropriate solution.

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7 REPLIES 7

Hi,

please check whether below link helps:

https://docs.servicenow.com/bundle/orlando-performance-analytics-and-reporting/page/administer/virtu...

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Hi kamer,

This is what I found in ServiceNow Docs(Newyork Version)

https://docs.servicenow.com/bundle/newyork-performance-analytics-and-reporting/page/administer/virtu...

Please mark reply as Helpful/Correct, if applicable.

Kind Regards,

Hemant

Hi there,

Not possible, and aint going to happen. I had a HI case for this, and was closed 😞 They are not going to change this.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

---

LinkedIn
Community article list

Kind regards,

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

And here some case details:

Virtual Agent - User Input "Date/time" - Format not right in Dutch

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

---

LinkedIn
Community article list

Kind regards,

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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