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‎04-19-2023 11:07 AM
"Hi <user's first name>, I'm your virtual assistant. How can I help you today?"
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‎04-24-2023 02:59 AM
This should be part of the Chat experience under settings. You can create your own chat experience and set it up as a default chat experience. Under this you have an option to modify Greetings and other areas.

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‎04-19-2023 11:57 AM
Any easy way to achieve this is to use (and modify) the pre-built Dynamic Greeting topic. Here's what it looks like out of the box:
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‎04-24-2023 02:59 AM
This should be part of the Chat experience under settings. You can create your own chat experience and set it up as a default chat experience. Under this you have an option to modify Greetings and other areas.