How to pass value from a topic to a topic block?

[Smriti Rastogi]

Let's say I want to create a  topic block - Incident Information Card Layout

Now any incident sys id can be passed as a input to this topic block and it should show those fields specified on the card to the user.

Could you suggest any approach by which I can pass input to this topic block ?

[Smriti Rastogi · Accepted solution]

Found the answer-

Add Topic Block to the Topic - How to read the Docs - Virtual Agent - Part 3 - Virtual Agent, Natura...