How to remove (KB) in parenthesis from virtual agent search results

[ritu_saluja]

How to remove (KB) in parenthesis from virtual agent search results

[Anshul Agarwal]

These are topics? What is happening when you are typing Statements?

[ritu_saluja]

These are not topics as soon as I am starting a new conversations i am writing statements and I am getting (KB) in parenthesis if it is a knowledge article or a (Catalog) followed by catolog name if the search word matches with any catalog item

[Anshul Agarwal]

can you share your topic flow screenshot?

[ritu_saluja]

Hello Anshul,

these are not topics

I have found this (KB) in parenthesis in AI search topic but when I am removing this and mapping ai search duplicate topic with my portal still I am getting that (KB)