1 ACCEPTED SOLUTION
Did a really quick test, works instantly:
Script:
(function execute() {
var gt = new GlideDateTime().getLocalTime().getByFormat('hh');
var answer = 'Hello';
if(gt < 12) {
answer = 'Good morning';
} else if(gt >=12 && gt < 18) {
answer = 'Good afternoon';
} else if(gt >= 18) {
answer = 'Good evening';
}
return answer + ' ' + vaInputs.user.first_name;
})()Just add this on a Bot Response Text within the Greetings topic you are using.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
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Hi,
You can do this using designer. You need to edit the greetings designer and add the code
Thanks,
Ashutosh
