How to update the Virtual Agent Launcher Icon in Employee Center?

Lisa71
Tera Expert

How to update the Virtual Agent Launcher Icon in Employee Center? See screenshot. 

8 REPLIES 8

Ankur Bawiskar
Tera Patron

@Lisa71 

is that a Virtual Agent launcher icon?

I could see it this in my PDI

Seems somebody already changed it

55.png

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur Bawiskar
Tera Patron

@Lisa71 

check this

How to change the Virtual Agent Icon in the Service Portal widget (sn-va-sp-widget) 

also check this

How do I change the Virtual Agent icon 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Lisa71 

did you get a chance to check the above links?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Thank you. Yes, I checked it, I just can't upload the .svg file and need to find how to update the next experience employee center theme (the link talks about service portal not next experience employee center Now Assist Virtual Agent)