How to use NLU API?
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02-11-2022 01:09 AM
Dear experts,
I wonder if there is a method to serve 3rd-party applications by calling the ServiceNow NLU model's API (input a piece of text to ServiceNow, receive a sequence of intents and corresponding score).
I'm guessing this is the place? How to use it?
Thanks for your answer.
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Virtual Agent

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02-11-2022 01:23 AM
Hi
I dont think it can be called by third party system as these are marked as 'Internal API' and for internal use only.
Thank you
Prasad
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02-11-2022 01:28 AM
Hi
All right, do you have any ideas to reach this function (Enable third-party applications to call ServiceNow's NLU module)?
Thanks for you feedback

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02-11-2022 01:55 AM
Hi
I will encourage you to check https://community.servicenow.com/community?id=community_question&sys_id=97cb6d93dbd25054a08a1ea668961916
and https://community.servicenow.com/community?id=community_question&sys_id=34c509241b28c190a59033f2cd4bcb64
which talks about NLU API Support.
Thank you
Prasad