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How to use NLU API?

Junyu
Tera Contributor

‎02-11-2022 01:09 AM

Dear experts,

I wonder if there is a method to serve  3rd-party applications by calling the ServiceNow NLU model's API (input a piece of text to ServiceNow, receive a sequence of intents and corresponding score).

I'm guessing this is the place? How to use it?

find_real_file.png

Thanks for your answer.

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Prasad Pagar
Mega Sage

‎02-11-2022 01:23 AM

Hi @Junyu 

I dont think it can be called by third party system as these are marked as 'Internal API' and for internal use only.

Thank you
Prasad

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Junyu
Tera Contributor
In response to Prasad Pagar

‎02-11-2022 01:28 AM

Hi @Prasad Pagar 

All right, do you have any ideas to reach this function (Enable third-party applications to call ServiceNow's NLU module)?

 

Thanks for you feedback

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Prasad Pagar
Mega Sage
In response to Junyu

‎02-11-2022 01:55 AM

Hi @Junyu 

I will encourage you to check https://community.servicenow.com/community?id=community_question&sys_id=97cb6d93dbd25054a08a1ea668961916

and https://community.servicenow.com/community?id=community_question&sys_id=34c509241b28c190a59033f2cd4bcb64

which talks about NLU API Support.

Thank you
Prasad