Is it possible to add a line break in Dynamic Input Choice labels to display the full text?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-09-2025 07:36 AM
In a Virtual Agent integration using Dynamic Input Choices, the label property of each option is rendered as single-line plain text.
This means that:
Special characters like \n (newline), <br> (HTML), or Markdown formatting (e.g., > ) are not interpreted or rendered.
When the text exceeds the container width, it gets truncated (cut off), and no automatic text wrapping or line breaking occurs.
As a result, it's not possible to display long option texts fully, especially when selecting fields like descriptions or combined field values (e.g., Name + Detail), because the Virtual Agent UI does not wrap or scroll the label.
0 REPLIES 0