Is there a way to hide the "Show me everything" button in virtual agent.

[Community Alums]

Hello Everyone,

We are currently on Utah release and wanted to understand is it possible to hide the 'Show Me everything' button on the Virtual Agent Chat that pops up after the greeting when a conversation starts. Because of the large number of topics that we have, we want to hide/disable the "Show me everything" button in virtual agent.

Thanks in advance.

[Ankur Bawiskar]

@Community Alums 

Check out this: Virtual Agent - Hide Show me Everything

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Community Alums]

Hi @Community Alums .

I also came that problem earlier, I also researched it alot on community how to hide that. But unfortunately we can not hide that button. You can select that prior and you can start your work after that.

Please mark my answer correct and helpful if this works for you

Thanks and Regards 

Sarthak 

[Lynda1]

I keep the heavily used topics in the list of topics.

This is the trigger:

I have users that actually type what they need and some click on the Show me everything but we renamed it to Common Topics since it does not have everything. There is a I need something else topic I created that asks what the question is (with the NLU turned on for the question) then run the AI Search.