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Need help in search results in VA

Admin7267
Kilo Sage

I want to sort the results of the search from the user's input, from the below image I want show the results in order by name.

 

2. My Open Tickets

3. Chat with SD

4. Raise Request

I want something else

 

From which exact block this is configured in VA topic/topic block?

 

Search Results.PNG

1 REPLY 1

Muralidharan BS
Mega Sage

Go to Virtual Agent > Designer, click test active topics and type the query

 

then the topic invoked will be visible in the variables tab like below

 

MuralidharanBS_0-1716988565387.png