Topic Recommendations. VA journey starting point
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05-28-2024 12:27 PM
We are setting up our Virtual Agent and I was wondering how we can get the topic recommendations to show some data. Is there a setup step to begin with?
Also, would this be the right place to start, to setup our VA?
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Virtual Agent
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05-29-2024 06:28 AM
You can start with the guided setup,
https://instance.service-now.com/now/nav/ui/classic/params/target/%24guided_setup.do%23%2Fcontent%2Ff40027b2dbc6dc10ab1354e4dc96194b%3Ffocus%3De2da53dc1b925410e5dcea08bc4bcb70%26group_focuses%3D%26home_options%3Ddashboard%26scroll_to%3D%26filter%3Dall
There is a now learning on VA implementation which will be very helpful.