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Topic Recommendations. VA journey starting point

VL10
Tera Expert

We are setting up our Virtual Agent and I was wondering how we can get the topic recommendations to show some data.  Is there a setup step to begin with?

Also, would this be the right place to start, to setup our VA?

1 REPLY 1

Muralidharan BS
Mega Sage

You can start with the guided setup,

 

https://instance.service-now.com/now/nav/ui/classic/params/target/%24guided_setup.do%23%2Fcontent%2Ff40027b2dbc6dc10ab1354e4dc96194b%3Ffocus%3De2da53dc1b925410e5dcea08bc4bcb70%26group_focuses%3D%26home_options%3Ddashboard%26scroll_to%3D%26filter%3Dall

 

There is a now learning on VA implementation which will be very helpful.