Need help in search results in VA
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05-29-2024 04:59 AM
I want to sort the results of the search from the user's input, from the below image I want show the results in order by name.
2. My Open Tickets
3. Chat with SD
4. Raise Request
I want something else
From which exact block this is configured in VA topic/topic block?
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05-29-2024 06:17 AM - edited 05-29-2024 06:18 AM
Go to Virtual Agent > Designer, click test active topics and type the query
then the topic invoked will be visible in the variables tab like below