NLU expert feedback loop

[snehalataka]

Hello,

My custom NLU model is not showing  under expert feedback loop to give feedback.  How should i add my model under  "expert feedback loop". Can someone help me out here?

[HeatherSN · Accepted solution]

Hello snehalataka.  Can you confirm that your custom model is assigned to Virtual Agent?  You can confirm this by looking at the model's entry in the NLU Model table [sys_nlu_model].  The field "Created for" should have the value "virtual_agent".  
Expert Feedback Loop is designed for Virtual Agent or Issue Auto Resolution models.

[aliceSN · Accepted solution]

Okay, mine works now. Check open_nlu_predict_intent_feedback table filter by your model ID, make sure there are 100+ utterances assigned to it. 

Go to Plugins > search NLU Workbench - Advanced Features > update it to latest version 7.0.22.

All other models should appear now. At least it did for me.

[snehalataka]

Thank you! Its worked for me as well. I just updated the plugin to version  7.0.22 and all models are showing under expert feedback loop.