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08-04-2025 08:30 AM
Hello,
My custom NLU model is not showing under expert feedback loop to give feedback. How should i add my model under "expert feedback loop". Can someone help me out here?
Solved! Go to Solution.
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08-04-2025 09:26 AM
Hello snehalataka. Can you confirm that your custom model is assigned to Virtual Agent? You can confirm this by looking at the model's entry in the NLU Model table [sys_nlu_model]. The field "Created for" should have the value "virtual_agent".
Expert Feedback Loop is designed for Virtual Agent or Issue Auto Resolution models.
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a month ago
Okay, mine works now. Check open_nlu_predict_intent_feedback table filter by your model ID, make sure there are 100+ utterances assigned to it.
Go to Plugins > search NLU Workbench - Advanced Features > update it to latest version 7.0.22.
All other models should appear now. At least it did for me.
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a month ago
Okay, mine works now. Check open_nlu_predict_intent_feedback table filter by your model ID, make sure there are 100+ utterances assigned to it.
Go to Plugins > search NLU Workbench - Advanced Features > update it to latest version 7.0.22.
All other models should appear now. At least it did for me.
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a month ago
Thank you! Its worked for me as well. I just updated the plugin to version 7.0.22 and all models are showing under expert feedback loop.