[PREVIEW ONLY] message displayed in virtual agent chat

[Shiva Kumar8]

Hi Community,

I've configured virtual agent and trying to create a request using the chatbot, everything is working as expected but at the end of the chat a message is being displayed which I cannot understand why it is being displayed (please find the attached screenshot), can anyone help he how to get rid of that message

[Muralidharan BS]

Hi Shiva, 

Can you post the topic image, this preview is from the flow designer output. your topic might trigger a flow that returns the result. 

Thanks

[Victor Chen · Accepted solution]

This should only be occurring when using the VA tester. It shouldn't appear in portal. I don't believe there's a way to remove. 

[Shiva Kumar8]

Hi Victor,

please find the attached screenshot.