Show notification getting in the way again

Lynda1
Kilo Sage

A user types the below and the VA checked for notifications.  Any suggestions to go around this?

 

[11:35] User Name: I keep getting this message-- computer updated this morning before I could even sign in
[11:35] Virtual Agent: You have no actionable notifications to be viewed.

 

I am sure it is the word Message that prompted the notification message but this is not good

6 REPLIES 6

Vinuthna
Tera Expert

That is the NLU and show notifications is not part of the NLU