Enable Virtual Agent on Share Point

[Gaurav Shirsat]

Hi 

I am checking an feasibility that, Can we add Virtual Agent Chat Option on Share Point? so that client users can access Virtual Agent from there also.

@Mark Roethof @Mark Roethof kindly share any docs or suggestion on this

Thanks 

[SatyakiBose]

Hi Gaurav,

You can embed the VA widget on external sites.
https://docs.servicenow.com/bundle/rome-now-intelligence/page/administer/virtual-agent/task/create-va-standalone-client.html

Thanks,

Satyaki Bose

[Gaurav Shirsat]

hello satyaki,

thanks for replying. I have been following this link.

I have one doubt, all the client users are authenticated users, still we will need sso here?

Thanks

[SatyakiBose]

hi gaurav if the same sso is being used for sharepoint and servicenow, then it is not required. this should answer your question: https://community.servicenow.com/community?id=community_article&sys_id=05289784db7d3cd0ddb1d9d9689619ed Thanks, Satyaki

[Neeraj08]

Hi,

Is there a way to retrieve SharePoint files using the Virtual Agent? I'm currently using the Online Spoke.