VA topics not displaying only one user , it is working for all other users

[Rushi2]

[Community Alums]

HI @Rushi2 ,

Check Topic Properties, If there are any roles or conditions on the topic properties page, ensure they are met for the user requesting the Virtual Agent. 

[Aamin Faras]

Hello @Rushi2 
1. Have you implemented domain separation in your instance 

2. Please share the details of the user