Virtual agent designer - prompt message when dynamic choice input only has 1 record found
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-06-2024 01:39 AM
Hi community,
In virual agent designer, I have created a dynamic choice input that will search a custom table for record matching the login. I have set a prompt in the dynamic choice input.
But then, if user only has 1 record, there is a strange message shows in below, anyone knows where I can change this message?
Many thanks!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-08-2024 01:54 AM - edited ‎08-08-2024 01:54 AM
You can use this property
glide.cs.retry_question_message
to change the message.
This information is available in official documentation for dynamic choice control.
https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/administer/virtual-agent/re...