Virtual agent Limit increase for Knowledge articles

[Arpit Ahlawat3]

Hello All,

I want o increase limit of knowledge articles shown by Virtual agent using OOB contexual search for particular knowledge base. I have search Script include VAGlobalContextualSearchUtil but not able to pinpoint where it is restricting from can anyone help?

[Mark Roethof]

Hi there,

Have you had a look at the Script Variable limit?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

---

LinkedIn
Community article list

[Arpit Ahlawat3]

Limit variable i have changed but it is still showing me three instead of 5. can you tell me how can i solve it?

[Ankur Bawiskar]

Hi Arpit,

how many articles are satisfying?

please check below link for help

https://community.servicenow.com/community?id=community_question&sys_id=80739f1d1b2d8898ada243f6fe4b...

Regards
Ankur

[Ankur Bawiskar]

Hi Arpit,

Hope you are doing good.

Let me know if I have answered your question.

If so, please mark appropriate answer as correct & helpful to close the thread.

If not, please let us know if you need some more assistance.

Regards
Ankur