Virtual Agent - NLU and Topic Creation on Different Language

Neha Gupta4 · ‎01-21-2022

Hi Team,

We are trying to create NLU Model in Japanese language, Have created topic and intent in specific language. Facing issue while mapping intent with specific language topic.

Why Different Language Model is not visible for me ? Although i have enabled NLU from General Settings for Japanese Language. Have attached screenshot.

Can anyone help me for the same ?

Regards,

Neha Gupta

Abdul_Rahiman · ‎01-21-2022

Hi Neha,

please follow the below step you see your NLU model in the topic to map it.

1. open the topic which you have created and click on the language as showed in img1

IMG1

2. under language click on the NLU language mapping as showed in img2 and under that click on the select your language in the language to edit.

IMG2

3. and you will see your NLU model to map it, as showed in img3.

img3

View solution in original post

Neha Gupta4 · ‎01-21-2022

Or Anyone has tried to enable 3rd party language translation, this is new feature in Rome Release where we can translate NLU and topic into specific international language.

Unfortunately its not working for me.

Referred this post : https://community.servicenow.com/community?id=community_article&sys_id=e134c27c1b773c50b09633f2cd4bcbde

Regards,

Neha Gupta

Victor Chen · ‎01-25-2022

Hi, I'm the author of that article. Did you connect to a 3rd party translator service such as Google or IBM?