What benefit will I get if I convert a NLU topic to LLM one?
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2 hours ago
We have well defined and working NLU topics.
Q - Is there any benefit if I convert the NLU topics to LLM?
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2 hours ago
Hi @Suggy
Worth reading
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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Recently, I had an interesting conversation with a colleague about NLU, LLMs and how they both play within the world of NowAssist. Thought it's worth digging into it and the nuances involved. For years, ServiceNow's Virtual Agent relied on Natural Language Understanding (NLU). It worked well but ...
