what is the script to create incident in virtual agent without using topic block

[LakshmiRatC]

what is the script to create incident in virtual agent without using topic block as i have universal request plugin.So it creating universal request

[Mark Roethof · Accepted solution]

Looking at the out-of-the-box topic and the out-of-the-box script include, that's the only part influencing it. So make sure to perform a cache flush after changing the system property.