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‎08-27-2024 09:33 AM
what is the script to create incident in virtual agent without using topic block as i have universal request plugin.So it creating universal request
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‎08-27-2024 10:23 AM
Looking at the out-of-the-box topic and the out-of-the-box script include, that's the only part influencing it. So make sure to perform a cache flush after changing the system property.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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‎08-27-2024 10:23 AM
Looking at the out-of-the-box topic and the out-of-the-box script include, that's the only part influencing it. So make sure to perform a cache flush after changing the system property.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field