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ā10-07-2020 02:43 PM
Is IT Service Management Standard - Unrestricted User v2 enough for the virtual agent?
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ā10-07-2020 10:04 PM
Hi there,
I believe ITSM Pro. Though licensing changes so often, so as always...
The ServiceNow Community is not a good place to ask about licensing. Licensing can differ per customer, discounts, per version, etc.. Also, what has been mentioned a month ago, could well be outdated.
Always contact your account representative.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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ā10-08-2020 10:47 AM
Hahaha. That's a big quote in black background and white text. š