What subscription do we need for Virtual Agent?

hanaphouse · ‎10-07-2020

Is IT Service Management Standard - Unrestricted User v2 enough for the virtual agent?

Mark Roethof · ‎10-07-2020

Hi there,

I believe ITSM Pro. Though licensing changes so often, so as always...

The ServiceNow Community is not a good place to ask about licensing. Licensing can differ per customer, discounts, per version, etc.. Also, what has been mentioned a month ago, could well be outdated.

Always contact your account representative.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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hanaphouse · ‎10-08-2020

Hahaha. That's a big quote in black background and white text. 🙂