Which table contains on call schedules in ServiceNow?

Nakka Bhavani S
Tera Expert

‎04-08-2024 07:36 AM

I would like to know who is the primary and secondary roster contact details for a specific day.

 

I've some community and docs search but couldn't able find the right table which stores these schedules.

 

Could anyone let me know the table which contains the scheduled entries of primary and secondary contacts for on call schedule .

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Community Alums
Not applicable

‎04-08-2024 07:41 AM

Hi @Nakka Bhavani S ,

Schedule is in table cmn_schedule. group members is in table cmn_rota_roster.

So you can find the active roster for given time in cmn_schedule and the users and their roles in cmn_rota_roster.