Apply a "sys_template" Template for the creation of a new Record with Flow Designer
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08-18-2023 07:43 AM
Hi,
I need to find a way to apply a template (from sys_template table) for fields of a new created Records (e.g. Change Task) from flow designer (instead of defining values in the flow designer)
Does anyone have an idea if this is possible?
Thank you,
Michael
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08-18-2023 07:50 AM
Hi @Michael59
the Flow Designer is not a replacement for everything which is possible and that means sometimes you have to implement something to fill the gap.
In your case you need a custom action which applies the template via script. Please find an basic example at https://docs.servicenow.com/en-US/bundle/tokyo-platform-administration/page/administer/form-administ...
This code has to be taken into a custom Action.
Maik