Hi TeamI am a bit stuck and am hoping someone with a bit more knowledge and experience will see something I don't. Issue:The last step of the workflow is to update the workflow_state on the related article to 'published'.Context:Flow summary:- Custom...
Greetings I've got a pretty simple use case, at least I thought it would be. I want to trigger an action in Flow Designer whenever someone enters a certain keyword into the "Additional Comments" field for Incidents. I've got a basic flow setup with a...
Two-part question. I'm creating an action in flow designer that takes input from two different Lookup Records actions. The Lookup Records action says it outputs an array of sys ids. I set the input data type for the action to Records.correspondingtab...
On the Flow engine context is a baseline related List called Flow Val Listeners.It relates to a table sys_flow_val_listener.The table itself is empty and I can't make any sense of what records to add here. It sounds like you could listen to values ch...
I want to create a flow designer for the incident table where when the additional comments have a name, phone, email, and location will update the record of the related fields in the incident. How will I go about doing that?
Hey guys - QQ on Flow Designer - I am setting up a flow that triggers when an INC has been reassigned 3 times and it emails all assignees. I have this working by doing a Look Up on the history table for that INC where the field is assigned_to, doing ...
Hi,I have scripted a dynamic short description using task.short_description. But the mandatory short description field is not allowing to save the catalog task creation form. Is there a way to bypass the mandatory field and submit the form? Attachin...
I am trying to figure out how to call an Oracle Stored Procedure from a Flow Action JDBC step.My script looks like this:DECLAREv_result varchar(22);BEGINSCH."OurProcedure" ('P1', 'P2', 'P3', v_result);END; The error thrown says: "Given SQL statement ...
I created Process Automation for an application to open various tasks. When the task is created successfully it shows as completed in the Playbook (see snippet in attachment). I am wondering if there is a way to update the verbiage to show the prog...
Hello Experts,I have a RITM with date variables “Start” and “End”. The requirement is to send an email notification to the requestor 30 days before the “End” to remind them to renew the request. I have created a flow that runs on a trigger of Daily t...
Dear Experts, We would like to create a directory in a remote file share when a RITM is created. Could someone guide me with the best approach? Best Regards,Gowdash
In the flow I created, I have a step to update the RITM ticket to Closed Incomplete when task is set to Closed Incomplete. It tests fine in Flow Designer, but when I run through the actual steps, the flow is cancelled, the RITM stage is set to Reques...
In the flow designer for action item input types, there is date/time, basic date/time, schedule date/time, and calendar date/time. What is the difference? I could not see all of these covered in the documentation.
Hi ,I am facing issue to define dynamic approval in the approval activity. Please find the code.workflow.scratchpad.approver is storing username and is defined in the runscript of the wf. If workflow.scratchpad.approver is a member of the below group...
I have a flow for a request form. I am being asked to update a user record once the task is completed. Does anyone have suggestion on the best way to complete this flow? Example: Once tasks is closed complete, update a true/false field on the user ...