Hi - i've been using decision tables for some time now and love them. i've only recently started using the decision builder and have come across a problem I need a little help with. decision table with the answer table set to sys_choicethis works g...
Hi All, I am looking to make a simple flow in Flow Designer: When an incident has a category of XYZ, I would like to add 5 names to the Watch List of the incident, upon creation. However, when I try to create an 'update record' action, the Watch ...
I'm setting up a new starter order guide sequence in process automation designer. We can't use playbook experience as it isn't used anywhere else right now so would be a training issue at the moment. Instead I have a create task which creates a new c...
Regarding the email, if it is sent from the "Send Email" action in Flow Designer, is there any way to determine which flow and what action it is? The header of the mailbox contains the Sys ID of the executed flow, so we can see from which flow it was...
I need to compare the individual steps of several legacy workflows to identify duplications. The intent is to migrate to Flow Designer. I would like to compare the workflows using an Excel spreadsheet*. How do I export workflow steps to a file? Is th...
Hi all, Does anyone know if the AD Spoke V2 allows you to add computer objects in AD to group objects? We have a use case for adding users and computers to groups, but I can't find much relating to computers.Thanks in advance.
HiWe have a requirement currently to read excel file from SharePoint location and transform the excel using transform map, currently we keep doing this manually, download the file, upload it to data source and transform it, so we want to automate the...
I'm working with process automation designer on an onboarding order guide. I have an update record activity after the first requested item is completed to update the Requested for field with the new starter name replacing the requestor so that the fo...
Hi, I just discovered the "Run with roles" in Flow designer and i wonder if this consume licence for the user who trigger the flow or it just simulate that the user has the role when flow execute ?My guess would be the second answer but i want to be ...
We are looking to use process automation with a new starter order guide. Our new starter catalog item is requested by the line manager for their new starter and the first take includes creation of the new starter AD account which is also used to logi...
About IntegrationHub's Action DesignerAfter selecting Action Designer in IntegrationHub,I want to select SFTP and PowerShell in Action -> Integrations settings.When I tried it in the PDI environment, I couldn't select SFTP or PowerShell.How can I cho...
Hi all, I'm working through this great example for setting up a REST integration: https://www.servicenow.com/community/developer-articles/outbound-rest-integration-using-flow-designer/ta-p/2308300 I set it up in my PDI with no problem, but as I shift...
Hi Guys,In Flow Designer, I would like to create an action to build JSON payload. I tried a few things but I could not achieve this payload:I need to send values with ActionType and gPayload, under the gPayload, there are Owners (string of array), Me...
Hello, As I am working on some of our workflows in flow designer, I noticed that condition field on lookup record or records and wait for condition action fields are no longer shows up there I cannot make any updates. I can see still the condition f...
Hi all, I have implemented a flow to send a reminder when the incident is awaiting requester for 3 days. To do that, I have created a trigger for every update on the incident table, with the condition "waiting reason = awaiting requester". Now, I`m t...
