The business requirement in my company is to allow fulfillers to create catalog tasks (sc_tasks) for any requested item if something out of the ordinary outside of the normal workflow needs to be done. This is working in workflows by a "wait for con...
Currently when a flow changes a record it shows the updates as either the user who initiated the flow or a specific user as specified in the flow settings. It would be nice if we could easily see which flow updated the record in both the record audit...
The business requirement is to allow fulfillers to create manual catalog tasks for a specific RITM for any reason. The workflow for the RITM needs to wait until all of the manual tasks are complete before closing the RITM. In the current workflows,...
I cant figure out how to solve this error:One or more email addresses was invalid (Domain contains illegal character)
Hello, A playbook is applied to the alert.Is it possible to delete the playbook once it has been applied?
I wanted to run few power shell activity such as creating a shared mailbox for azure ad cloud(not on-premise).in order to do that we would a Mid Server to carry out the activity.Can you help me with the architecture flow of how mid server will be con...
I am using a Parallel Flow Launcher in my parent flow, based on sc_req_item. Within the triggered subflow, I need to access the context associated to the subflow. There are multiple Parallel Flow Launchers at different points in the parent, so I need...
Hi Everyone, Good day. I wanted to know what is the best practice to move attachment from flow to data source. Currently I am going to use the OneDrive integration hub action in flow designer to get excel sheet from OneDrive. And I have to move this ...
Hi there, We currently have a workflow that creates SC Task once the RITM is approved. I was hoping to modify the workflow to create an agile story instead of the SC Task. AND we want to close the RITM and Request once the Story state is changed to C...
Issue:we have a subflow which having "wait for duration of time" flow logic, when we calling that subflow from serverside with code snippet it showing error in catch block like below, how to call such subflows with script having such waits... !?Error...
Hi, I need to find a way to apply a template (from sys_template table) for fields of a new created Records (e.g. Change Task) from flow designer (instead of defining values in the flow designer)Does anyone have an idea if this is possible? Thank you,...
I have a business requirement to check the User table weekly and find all users who haven't logged into ServiceNow in the last 45, 90 and 120 days. Based on the number of days (45 - 90, 90 - 120, 120+) a notification and task needs to be created. I...
is there a table which can list out the list of approval which mapped to users ?
Hi Team,I'm trying to create a standard change by applying standard change template using "Standard Change Template Version" field available on the change_request table, and this activity is being performed from flowdesigner. but for some reason chan...
I'm working on Devops Change velocity and importing Pipelines from Azure board.Response payload is more than 10MB and trying to update the action that imports pipelines to save as attachment, however it's greyed out.I see this is the only option I ha...
