Custom Playbook Activity

Sushil19969106
Tera Contributor

I have created a Custom playbook activity in my PDI. For this activity i have created a view and added few fields. But when the Activity is opened the Activity is read only.
Any help what could be the reason?

Sushil19969106_0-1743589832534.png

 

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@Sushil19969106 

what type of activity is that? User Form?

Any Client script OR UI policy is running on that view and making it readonly?

Is it readonly for admins or for non-admins?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hello Ankur,

 

Its an OOB Activity under FSO module.

Its read only even for admins.

 

Ex: In Step 1 i am using this OOB activity to show few fields, based on the Field output i am opening a User form.

Once the User form is marked as complete, the same Activity in Step 1 needs to be opened but with additional fields.

So i have created a new view for this and opening the same OOB activity but with the new view.

Not sure how exactly this can be made editable

AndrewsKuma
Tera Contributor

@Sushil19969106 , Did you get any possible workaround for your above query, I experiencing the same scenario so your answer would helpful for me.