Flow design for catalog item
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12-06-2024 08:48 AM
Please help to create a flow for below request
I have a basic flow configured for service Requests. The requestor submits a request through Service Catalog for a New azure service . The request enters the workflow and is routed to the Service Desk , Service desk enter a cost for the service which is variable populating on RITM level and send request to requestor manager for approval , if the request is approved requestor manager wants to send back to Service desk manager for 2nd level approval. if requestor manager denied the request get closed completed and sends a notification. |
Thanks
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12-06-2024 11:18 AM
What have you attempted so far and where is it breaking?
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12-06-2024 11:51 AM
I'm stuck how I can send request (ritm) back to requestor manager for approval?
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12-06-2024 12:07 PM
Hi Sonali,
Kindly attach the snapshot of your flow for better understanding.
Thanks,
Pankaj kumar