Flow designer Look up record action step table shows empty

ivaroen
Tera Expert

I get an empty table when I save the action. Anyone else have this issue? Tried in both chrome and edge. 

This is look up record action in an action. Not in a subflow. 

ivaroen_0-1727421486971.png

 

5 REPLIES 5

Aditya02
Tera Guru

Hi @ivaroen ,

 

If you encounter this type of issue, once try with clearing browser cache. Then close the browser and again login now. Check weather you are saving the action after selecting a table or not. In addition you have to save the flow also.

 

"If you found my answer helpful, please give it a like and mark it as the accepted solution. It helps others find the solution more easily and supports the community!"

 

Thanks & Regards,

Aditya

 

Barath P
Tera Guru

Hi Ivaroen,

The issue you're encountering with the "Lookup Record" action displaying an empty table could be related to a few different factors. Here are some troubleshooting steps below.
Browser Cache and Cookies:
Clear the cache and cookies in both Chrome and Edge, as cached data might cause UI issues in ServiceNow.
ServiceNow Cache:
You can flush the cache by typing cache.do in the navigation for filter.
Kind regards,
Barath. P

ivaroen
Tera Expert

Hi - I tried this as well. Also happens in all envrionments so perhaps a local instance issue. 

ivaroen
Tera Expert

I did, but I did delete the lookup action. But can try again.