Flow designer Look up record action step table shows empty
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09-27-2024 12:18 AM
I get an empty table when I save the action. Anyone else have this issue? Tried in both chrome and edge.
This is look up record action in an action. Not in a subflow.
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09-27-2024 12:44 AM
Hi @ivaroen ,
If you encounter this type of issue, once try with clearing browser cache. Then close the browser and again login now. Check weather you are saving the action after selecting a table or not. In addition you have to save the flow also.
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Thanks & Regards,
Aditya
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09-27-2024 12:47 AM
Hi Ivaroen,
The issue you're encountering with the "Lookup Record" action displaying an empty table could be related to a few different factors. Here are some troubleshooting steps below.
Browser Cache and Cookies:
Clear the cache and cookies in both Chrome and Edge, as cached data might cause UI issues in ServiceNow.
ServiceNow Cache:
You can flush the cache by typing cache.do in the navigation for filter.
Kind regards,
Barath. P
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09-27-2024 12:50 AM
Hi - I tried this as well. Also happens in all envrionments so perhaps a local instance issue.
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09-27-2024 12:52 AM
I did, but I did delete the lookup action. But can try again.