Flow is waiting on Condition even though the values are set

Nicole Disbro
Tera Expert

I have built a flow with a "Wait for condition" to look at variables on a RITM that a tech sets after submission. Once these fields are set to anything but -- None --, the flow should move on to the next step. 

 

The error I am seeing is that the tech will set the values but the flow will not check the values again and sits in the Waiting state on the flow. 

When I test the flow with the same RITM and the values are already set, works fine and passes the wait condition.

Seems like the Wait for Conditions are only checking the variables once and does not check them multiple times as updates are made. Below are screenshots 🙂

Flow Condition Errors.png

7 REPLIES 7

Opened w/ HI - thanks for attempting to help!

Was HI able to provide a solution to this?  I am having a similar issue.  Thanks!

Yes, I leave it waiting for ~24 hours.