Is it possible to back to previous step/activity on Playbook?

[Yuzuki Kido]

Is it possible to back to previous step/activity on Playbook?

[Ankur Bawiskar]

@Yuzuki Kido 

If the step/activity is completed, you can go back but you will see it's completed

what's your actual requirement here?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Community Alums · Accepted solution]

Hi @Yuzuki Kido ,

Playbooks in a Complete, Error, or Cancelled state cannot be restarted.

To Restart stage :

1. Open your playbook.

2. Note: Stages and activities must be completed before they can be restarted. When a stage or activity is restarted, you may need to:

• Complete all restartable stages and activities after it again.
• Re-enter information to complete restartable stages and activities again.

To restart a stage:

1. Hover over the name of the stage in the contextual side panel to open the context menu
2. Select Restart stage
   
   

To Restart activity :

1. Open your playbook.

2. Note: Stages and activities must be completed before they can be restarted. When a stage or activity is restarted, you may need to:

• Complete all restartable stages and activities after it again.
• Re-enter information to complete restartable stages and activities again.

To restart an activity:

1. In the activity card, open the context menu.
2. Select Restart.
   

[Yuzuki Kido]

@Ankur Bawiskar @Community Alums 
Thank you so much for your reply! 
I have other questions.

・Is that possible to use restart Playbook/Stage/Activity Function on Portal?
・I tried to restart Stage/Avtivity but the contextual side panel didn't show up. I can see the restart Playbook menu though.

[Ankur Bawiskar]

@Yuzuki Kido 

・Is that possible to use restart Playbook/Stage/Activity Function on Portal? -> no because playbooks are only rendered in workspace

・I tried to restart Stage/Avtivity but the contextual side panel didn't show up. I can see the restart Playbook menu though. -> are you not seeing any option

If my response helped please mark it correct and close the thread so that it benefits future readers.