1 ACCEPTED SOLUTION
Hi @Yuzuki Kido ,
Playbooks in a Complete, Error, or Cancelled state cannot be restarted.
To Restart stage :
1. Open your playbook.
2. Note: Stages and activities must be completed before they can be restarted. When a stage or activity is restarted, you may need to:
- Complete all restartable stages and activities after it again.
- Re-enter information to complete restartable stages and activities again.
To restart a stage:
- Hover over the name of the stage in the contextual side panel to open the context menu
- Select Restart stage
To Restart activity :
1. Open your playbook.
2. Note: Stages and activities must be completed before they can be restarted. When a stage or activity is restarted, you may need to:
- Complete all restartable stages and activities after it again.
- Re-enter information to complete restartable stages and activities again.
To restart an activity:
- In the activity card, open the context menu.
- Select Restart.
Community post with resources https://sn.works/workflowacademy/2407S Session summary Check out this Academy Shorts video and learn how to embed the Playbook Experiences in the Service Portal. You can also embed Playbooks in: - Next Experience Pages, including Configurable Workspaces ...
