Lookup record/s and Wait for condition fields are not showing up

manueleriklego
Tera Expert

Hello, 

 

As I am working on some of our workflows in flow designer, I noticed that condition field on lookup record or records and wait for condition action fields are no longer shows up there I cannot make any updates. I can see still the condition from overview. Any idea the cause and resolution for this? Appreciate your help!

Sample image below:

 

 

manueleriklego_1-1674638852675.png

 

 

 

1 ACCEPTED SOLUTION

Lisa Holenstein
ServiceNow Employee
ServiceNow Employee

It sometimes takes a couple of seconds for them to load for me. If they're definitely not showing, even after the usual browser debugging steps (reload F5, force reload Ctrl + F5, close tab and re-open Flow Designer, cache.do, log out, log in, etc.) I'd ask you to please submit a case to support.servicenow.com to have it checked out as a potential defect.

 

Please mark as solved if this answered your question.



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View solution in original post

1 REPLY 1

Lisa Holenstein
ServiceNow Employee
ServiceNow Employee

It sometimes takes a couple of seconds for them to load for me. If they're definitely not showing, even after the usual browser debugging steps (reload F5, force reload Ctrl + F5, close tab and re-open Flow Designer, cache.do, log out, log in, etc.) I'd ask you to please submit a case to support.servicenow.com to have it checked out as a potential defect.

 

Please mark as solved if this answered your question.



Have questions about the Now Platform? Join our bi-weekly Platform Academy.