Need Help for the below description.

shashanksha
Tera Contributor

Created a 5 group, and added members in that group. one member can be in multiple group. Created flow designer to send approval using below image attached "Do the following in parallel" . It is send approval correctlly to 5 group  approval.. Shown in the other screen shot. Once user approved for their particular group it is working fine for first time but again other user from different group approving the request "sysapproval_approver" updating the record as approved which is fine but "sysapproval_group" table approval cloumn remain requested only. See the screen shot .

 

If u see the the last image user with "GAPRV0062743" number approved the request but "sysapproval_group" table does not update the record.

 

shashanksha_0-1747989140397.png

shashanksha_1-1747989392304.png

 

 

shashanksha_3-1747989745766.png

 

shashanksha_4-1747989845413.png

 

 

Need help in this.

 

 

 

3 REPLIES 3

Deepak Shaerma
Kilo Sage

Hi @shashanksha 

Instead of creating parallel approvals, you can use all the group in one ask for approval action. 
This is showing requested because as a parallel activity , approval goes to all 5 groups and when any group member approves the request from their group then other users no longer required but for the remaining 4 groups it will still requested, also your flow ends here.



Please mark my answer as helpful/correct if it resolves your query.

Regards,
Deepak Sharma

shashanksha
Tera Contributor

Hello @Deepak Shaerma ,

 

But in the above case , suppose i am a member of Group A and B . If i approva group A, then B group is also approved. But it should not becasue i approve group A only.

Deepak Shaerma
Kilo Sage

@shashanksha 

got it, so instead of ending the flow, use these steps: 

 

  1. After all parallel approvals are triggered, add a Wait step that waits until any approval is approved.

  2. When any approval record is approved:

    • Use a script or action to cancel or reject the remaining pending approval records.
  3. Then, move the flow forward.


    Please mark my answer as helpful/correct if it resolves your query. This will help other community members as well.

    Regards,
    Deepak Sharma