How to add Flow or Workflow for Change Request table?

[jeffreygard1127]

Hi everyone!

You know how for Catalog Items, we have this option in the Process Engine where we can select if we're going to use a Flow or Workflow? How can I do this for Change Request? I want to know if the Change Request table also have the Process Engine? If yes, can you please help me where I can find it?

[OlaN]

Hi,
Change records can only operate with either Flows or workflows. You cannot have both active at the same time, like you do on Catalog items where you connect each item to a Flow/Workflow.
On change this is configured by a property, you can read more on the Docs here.

[jeffreygard1127]

Hi Olan, thanks for responding. I do not need to have both at the same time. I just want to know where we configure if it's flow or workflow for change.

[OlaN]

If I'm not mistaken, it would require that you deactivate the Workflow, and enable the Flow.
Also you will need to set the properties as I linked above in the Docs.

This thread might also be helpful.

[SAI VENKATESH]

Hi @jeffreygard1127 

In general we will Initiate a new flow on change table ,  that it will be triggered on the "change request" table,

Thanks and Regards

Sai Venkatesh