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New error in Workflow Studio: User does not have access to Action instance

Paul Tourville
Tera Contributor

I had a Subflow from pre-Washingron DC which I'm trying to edit in Workflow Studio in Whashington DC, and it won't save.  It's giving me an error "User does not have access to Action instance: '134584b8db955b00bea7ff561d961908'".  I'm an admin on the platform (and it's a sub-prod instance).  I have successfully edited and saved flows in Workflow Studio prior to this, but  this particular flow appears not to want to save.

 

Any thoughts?

10 REPLIES 10

VIJAY KUMAR Jat
Tera Contributor

I'm also facing the same issue. Can anyone please suggest me the solution for the above question

Iulia2
Tera Contributor

I am facing the same issue. Did you manage to fix this? Thank you! 

NeCybl
Tera Contributor

I have the same problem. Has anyone found a solution in the meantime?

andresalesc
Giga Contributor

I had the same issue. The error started when I was uploading my update set for the Washington DC version. Some flows were giving an error due to a missing action. When I tried to replace the action with a new one, the flow showed the error "User does not have access to the action instance". In my case, I had many subflows. I had to resolve the lowest node first and then resolve the immediate parent. Always changing the flows from bottom to top. As I resolved the child subflow, the parent stopped showing an error on save.