Playbook tab not appearing in HR Workspace
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2 hours ago
Pretty sure this has been asked before, and I apologize. I created a simple playbook for HR which should trigger OK. But the tab is not appearing on workspace when the conditions are met.
I'm sure that it's a problem with the view / related list. If I go test the playbook in Experience it loads OK. I just need to know how I can make it so the tab appears on the Workspace.
Thanks to all.
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29m ago
Hi @joelpomales
Currently, HR Service Delivery Playbook is only available for use with lifecycle event HR cases.
Playbook shows as a tab on the HR Agent Workspace form after displaying an LE case.
Please go through this ServiceNow Documentation:

