Hi All,
I am a learner. I have created a custom table for ordering office facility supplies by employees. Record Producer will create records on this. Employees will access the portal and submit request for ordering. Pretty basic fields - Caller who orders, product he want to request, Location. Based on location country, his request will go to a user group (Team). For request from caller in India it will go to India Team, for a caller from China it will go to China Team, for others it will go to Global team. I wanted to leverage decision table to make Team decision based on the input country. I created the decision table, conditions and tested before publishing with already created records. The test simulation is able to pick the country and return the corresponding mapped team. Works fine for different inputs and it gives the correct outputs.
However, when I publish it and test on the same records, it just goes to the default condition (returns the Global Team as output). On checking the execution, I see that country is currently returned, however on hovering over the country value it says "no record found". Don't see a reason why it happens. Any pointers on this will help. Screenshots here.
The above happens when published and tested on record. India is seen in the logs, but the decision output is default, it is not the India team. If I do the same directly on decision table simulation, it returns the correct results. screenshots below.
Thanks in advance.
